What We Collect and Why
When you open an account we ask for your name, email, phone number and date of birth so we can verify you meet age requirements and prevent duplicate registrations. When you deposit through DANA, OVO or GoPay we record the transaction ID, amount, timestamp and your
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wallet reference — these logs let us match incoming payments to your balance and resolve any discrepancies with your bank or e-wallet provider. We log your IP address, device type, operating system and browser each time you sign in; this helps us detect unusual activity and
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block unauthorised access. Cookie identifiers track whether you stay signed in across sessions and remember your table-view preference or language choice. We do not sell, rent or share your information with third parties for their marketing. Where local law requires explicit consent for data collection, account
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registration serves as that consent; where local law permits processing on a legitimate-interest or contract basis, we rely on those grounds. Our servers sit in a jurisdiction that allows cross-border data transfer under standard contractual clauses; if your region restricts international transfers, access may depend on
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local law. Data is kept as long as your account is active and for a retention period after closure to meet transaction-dispute, audit and anti-fraud obligations — typically two to seven years depending on the record type and local rules. You can request a copy of
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your data, ask us to correct it, or instruct us to delete it by contacting the support channel listed below; we respond within the timeframe your local data-protection law sets, usually 30 days.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.